CLERK III (PBX OPERATOR) #34030 (KAUAI-KV168)

Job Description

DATE POSTED: March 11, 2019 – * Repost November 13, 2019

JOB STATUS:  Permanent/Full-Time

SALARY: $2520/month (SR08 – BU03)

JOB LOCATION:  Kauai Veterans Memorial Hospital , Kauai, Hawaii

FUNCTION: This position is located in the Patient Financial Services Section of Kauai Veterans Memorial Hospital (KVMH) and Samuel Mahelona Hospital (SMMH). KVMH and SMMH are part of the Kauai Region, Hawaii Health Systems Corporation, a public benefit corporation of the State of Hawaii operating 9 facilities statewide. 

The primary responsibility of this position is the telephone switchboard, communication systems, and the bi-directional postal activities of the hospital.

This position reports to the Patient Access Manager II.

Requirements

MINIMUM QUALIFICATION REQUIREMENTS:

Education:  High school diploma or GED preferred.

General Clerical experience: One and half (1/2 ) year of work experience which involved performance of clerical tasks which demonstrated knowledge of English grammar; spelling; arithmetic; ability to read and understand oral and written instructions; ability to write simply and directly; and ability to compare words and numbers quickly and accurately.

Substitutions Allowed: Excess experience of the type described below or work experience requiring the ability to read and comprehend and apply written directions or a high degree of verbal skill may be substituted for education on a year-for-year basis.

Experience Preferred: One (1) year operator and/or clerical experience in a healthcare setting of a hospital or allied medical care facility

Non-Qualifying Experience:   Experience limited to the performance of simple and repetitious clerical work which primarily involved a short cycle of tasks and manual dexterity shall not be considered qualifying.  Examples of such non-qualifying work include but is not limited to such tasks as wrapping and unwrapping articles; opening envelopes, folders and similar containers, affixing tags and labels; arranging, rearranging or tidying up office desks and equipment; delivering, distributing or collecting correspondence or parcels. 

DESIRED SKILLS

Knowledge of: Office practices and procedures; correct grammar, spelling, punctuation and work usage; use of standard office machines and keyboard/computer experience.

Ability to: Operate various office equipment; file materials numerically and alphabetically; follow oral and written instructions; deal tactfully and effectively with the public and others; work harmoniously with others; understand, explain and apply policies, procedures, rules and regulations; keep matters confidential; speak clearly, pleasantly, and with good diction.

Substitution of Education for General Clerical Experience: 

1. Successful completion of a substantially full-time equivalent clerical curriculum of a duration of a year or longer, leading to a degree or diploma at an accredited community college, or at a business or technical school which included courses in basic English, arithmetic, general clerical procedures, and office machines will be deemed to have met the experience requirements for the Clerk III. 

2.  Successful completion of a substantially full-time equivalent clerical curriculum leading to a degree, diploma, or a certificate of achievement at an accredited community college, business school or technical school which was for a period of less than one (1) year will be substituted for experience on a month-for-month basis provided the training included courses in basic English, arithmetic, general procedures, and office machines. 

3.   Partial Completion of Clerical Training: 

a.  Completion of half a school year of substantially full-time clerical curriculum at an accredited community college, or business and/or technical school which included courses in basic English, arithmetic, general clerical procedures, and office machines may be substituted for six (6) months of experience. 

b.  Completion of one (1) school year (a program of more than one year in length) of substantially full-time clerical curriculum at an accredited community college, or business and/or technical school which included courses in basic English, arithmetic, general clerical procedures, and office machines will be deemed to have met the requirements for the Clerk III.       

4. Education in an accredited university in a baccalaureate program with courses in English composition and college mathematics may be substituted for general clerical work experience on the basis of 15 semester hours for six (6) months of experience, up to a maximum of two (2) years.

To apply for this job email your details to jmariano@hhsc.org