DATE POSTED: July 1, 2020

JOB STATUS:  Permanent/Full-Time 

SALARY: $3,295/month (SR13) *updated 01/01/2021*

JOB LOCATION:  Kaua’i Veterans Memorial Hospital – Waimea, Kaua’i, HI

FUNCTION: This position is located in the Patient Financial Services Section of Kaua’i Veterans Memorial Hospital (KVMH). KVMH and Samuel Mahelona Memorial Hospital are part of the Kaua’i Region, Hawai’i Health Systems Corporation, a public benefit corporation of the State of Hawaii operating nine (9) facilities statewide.

The function of this position is to perform clerical duties in connection with credit and collection activities involving Kaua’i Region Clinic accounts by submitting claims to third party payors, may communicate with patient or responsible party, following up on outstanding claims, investigating problem accounts, and entering payments. Position may be subject to work on Saturdays.


To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience may not be gained concurrently. In addition, qualifying work experiences are credited based on a 40-hour workweek.

Education:  High school diploma or equivalent.


General Experience:Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service.

Specialized Experience: One (1) year of work experience performing medical billing and collections in a hospital, long term care facility, outpatient clinic or clinic setting; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment.


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