DATE POSTED: June 14, 2023 ***Updated on April 05, 2024***


STATUS:  Permanent | Full-Time (1.0 FTE)

SALARY: $3,449 per month | SR12 | BU03

LOCATION: This position is located in the Skilled Nursing Care, or Long Term Care, department at Samuel Mahelona Memorial Hospital (SMMH) of the Hawai’i Health Systems Corporation (HHSC) Kaua’i Region. SMMH, along with Kaua’i Veterans Memorial Hospital (KVMH) and The Kaua’i Region Clinics, which consists of The Clinic at Waimea, The Clinic at Port Allen, The Clinic at Kalāheo, The Specialty Clinic at Kalāheo, Urgent Care at Po’ipū, The Clinic at Līhu’e, and The Clinic at Kapa’a, are all part of a public benefit corporation of the State of Hawai’i.

The Skilled Nursing Care department administers nursing services to patients requiring a skilled and intermediate level of nursing care, generally, those who also require palliative treatments and comfort measures. 

JOB FUNCTIONS: The Clerk V performs a variety of highly complex clerical and receptionist duties, including other duties as assigned by the Unit Nurse Manager or Charge Nurse required to support the services of the department. This includes frequent requirements for intense work activity and the ability to handle many clerical processes at one time while prioritizing functions. The Clerk V must interface with nursing managers and have the ability to use tact and diplomacy in ensuring that Health Insurance Portability and Accountability Act (HIPAA) standards are maintained. The incumbent of this position will be subject to shift work, including work on weekends/holidays, and may be assigned to assist other departments in the facility as needed. The Clerk V reports directly to the Director of Nursing-LTC, position no. 109783, or its designee. 


  • 13 paid holidays each year (14 during election years)
  • 21 paid vacation days per year
  • 21 paid sick days per year
  • Employee Assistance Program (EAP)
  • Medical, dental, vision, and prescription plans
  • Retirement and Deferred Compensation plans
  • Potential eligibility for various Student Loan Repayment & Scholarship Programs


To qualify, you must meet all of the following requirements.  Please note that unless specifically indicated, the required education and experience are credited based on a 40-hour workweek. All applicants are required to provide evidence of all applicable education, licenses, and certifications. 

Education: None required. 

Licensure: None required. 

Certifications: None required.

Basic Experience: Applicants must possess one-half (1/2) year of work experience which involved the performance of clerical tasks which demonstrated knowledge of English grammar; spelling; arithmetic; ability to read and understand oral and written instructions; ability to write simply and directly; and ability to compare words and numbers quickly and accurately.

General Clerical Experience: Three (3) years of work experience which involved the performance of a variety of clerical tasks that demonstrated knowledge of English grammar, spelling, arithmetic, common office appliances, and equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, compare words and numbers quickly and accurately, operate various kinds of office equipment.

Supervisory Aptitude: Applicants must be able to demonstrate the aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential. 


Knowledge of: Business English; spelling; arithmetic; the operation and operational maintenance of various office appliances and equipment; office practices and procedures; principles and practices of supervision.

Ability to: Plan and carry out a wide range of clerical functions, including various highly complex assignments; organize, assign, direct and review the work of others; maintain an effective work organization and pace under frequent deadlines; learn and apply pertinent statutory provisions, rules, regulations, policies and procedures; read and understand manuals and other detailed books of instruction; write business letters, summaries and reports requiring some judgment as to appropriate format and conforming to all rules of grammar and style; speak simply and directly to individuals and groups, and deal tactfully with others; for some positions, operate an automobile


Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.


Join our dynamic team at HHSC Kaua’i Region, where we are proud to offer a comprehensive range of healthcare services at our critical access hospitals – KVMH and SMMH. From full-service emergency departments to specialized surgeries, family and internal medicine, intensive care, obstetrics and gynecology, pediatrics, and a range of ancillary services, and more, we are dedicated to providing quality, accessible, compassionate care to our community. With locations across Kaua’i, including outpatient clinics and urgent care facilities, we strive to make healthcare accessible to all. As part of the Hawai’i Health Systems Corporation, we uphold values of excellence, transparency, accountability, integrity, and teamwork. Join us as we work together to deliver exceptional care and make a positive impact in the lives of those we serve.


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