DATE POSTED: October 5, 2022 ***Updated April 05, 2024***


STATUS:  Permanent | Full-time (1.0 FTE)


  • IT Specialist I – $3,708 | SR16 | BU13
  • IT Specialist II – $4,012 | SR18 | BU13
  • IT Specialist III – $4,337 | SR20 | BU13
  • IT Specialist IV – $4,692 | SR 22 | BU13

LOCATION: This is a regional position and is located in the Data Processing Information Technology (IT) department of Samuel Mahelona Memorial Hospital (SMMH), Kaua’i Veterans Memorial Hospital (KVMH), and The Kaua’i Region Clinics, which consist of The Clinic at Waimea, The Clinic at Port Allen, The Clinic at Kalāheo, The Specialty Clinic at Kalāheo, Urgent Care at Po’ipū, The Clinic at Līhu’e, and The Clinic at Kapa’a are all part of the Kaua’i Region, Hawai’i Health Systems Corporation (HHSC), a public benefit corporation of the State of Hawai’i.

The Data Processing/Information Technology (IT) department is responsible for the overall evaluation, planning, analysis, development, improvement, and support of the Kaua’i Region’s information technology systems and tools.

JOB FUNCTIONS: We are actively seeking for a passionate, enthusiastic, and experienced individual to join our growing ‘ohana as our Information Technology (IT) Specialist I- IV (EHR Specialist) (Regional). As the IT Specialist, you will be responsible to coordinate, facilitate, and assist with the development, ongoing maintenance, evaluation, and optimization of a region-wide electronic health records system. Responsibilities also include direct support to Kaua’i Region clinicians (physicians, nurses, pharmacists, ancillary and other interdisciplinary team members) in their use of our EHR system; competency validation; evaluating and optimizing internal workflows; and serving as a liaison between our EHR system and EHR vendor to communicate necessary technical enhancements and troubleshooting issues.  This IT Specialist will also be responsible to engage, facilitate, and encourage collaboration among facilities/SMEs and end users to accomplish these outcomes.  The position may be required to work shifts, weekends, holidays, irregular hours, and long hours and may require travel to each facility, and clinic, and off-island travel for training or education on the EHR systems. This position reports administratively to the IT Systems Manager I (Regional), or its designee.


  • 13 paid holidays each year (14 during election years)
  • 21 paid vacation days per year
  • 21 paid sick days per year
  • Employee Assistance Program (EAP)
  • Medical, dental, vision, and prescription plans
  • Retirement and Deferred Compensation plans
  • Potential eligibility for various Student Loan Repayment & Scholarship Programs


To qualify, you must meet all of the following requirements.  Please note that unless specifically indicated, the required education and experience are credited based on a 40-hour workweek. All applicants are required to provide evidence of all applicable education, licenses, and certifications. 

Education:  Graduation with a bachelor’s degree from an accredited (4) year college or university.  Major coursework in Information Systems, Computer Science, or a closely related field.

Specialized Experience: Progressively responsible work experience in information technology which involved systems analysis, design, programming, security and access management, database design, management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, and web or network infrastructure equipment. The work must have demonstrated
knowledge and understanding of information technology principles, methods, techniques, and practices; computer hardware, software, and peripheral equipment; and personal computer, server, mini, and/or mainframe operating systems:

Information Technology Specialist I 0
Information Technology Specialist II 1/2
Information Technology Specialist III 1-1/2
Information Technology Specialist IV 2-1/2*

*For the IT Specialist IV and higher levels, at least one year of the required specialized experience must have been at the fully competent level comparable to the IT Specialist III level. 

Work experience with Cerner Community Works Electronic Health Records system as a subject matter expert (SME) preferred.

Certification: None required.


In addition to those skills and abilities possessed, the employee should be able to initiate and maintain working relationships with members of all staff and agencies affiliated with the hospital.  Demonstrated ability to work with and through others to accomplish projects on schedule; work with and develop positive relationships with individuals of diverse backgrounds and experiences to accomplish a shared goal; ability to facilitate individuals/groups towards shared goals; and resolve conflicts and differences in a positive, collaborative manner respecting differences.  Openness, eagerness, and willingness to change current processes, and implement evidence-based practices.  Personal and professional flexibility to deal with multiple deadlines, changing priorities, and collaboration with multiple stakeholders; excellent written and verbal communication skills; willingness to learn new technologies and incorporate technology into practice (clinical practice, workflow improvement, and operational improvements).


Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.


Join our dynamic team at HHSC Kaua’i Region, where we are proud to offer a comprehensive range of healthcare services at our critical access hospitals – KVMH and SMMH. From full-service emergency departments to specialized surgeries, family and internal medicine, intensive care, obstetrics and gynecology, pediatrics, and a range of ancillary services, and more, we are dedicated to providing quality, accessible, compassionate care to our community. With locations across Kaua’i, including outpatient clinics and urgent care facilities, we strive to make healthcare accessible to all. As part of the Hawai’i Health Systems Corporation, we uphold values of excellence, transparency, accountability, integrity, and teamwork. Join us as we work together to deliver exceptional care and make a positive impact in the lives of those we serve.


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