INFORMATION TECHNOLOGY SPECIALIST I-IV (EHR SPECIALIST) (REGIONAL) (KAUAI -KR398)

Full Time
HHSC Kaua'i Region
Posted on October 5, 2022

***IMMEDIATE VACANCIES – CONTINUOUS RECRUITMENT UNTIL NEEDS ARE MET***

JOB DESCRIPTION

DATE POSTED: October 5, 2022 ***Updated April 05, 2024***

POSITION TITLE: INFORMATION TECHNOLOGY SPECIALIST I – IV (ELECTRONIC HEALTH RECORDS SPECIALIST) (REGIONAL)

STATUS: Permanent | Full-time (1.0 FTE)

SALARIES:

IT Specialist I – $3,708 | SR16 | BU13
IT Specialist II – $4,012 | SR18 | BU13
IT Specialist III – $4,337 | SR20 | BU13
IT Specialist IV – $4,692 | SR 22 | BU13

LOCATION: This is a regional position and is located in the Data Processing Information Technology (IT) department of Samuel Mahelona Memorial Hospital (SMMH), Kaua’i Veterans Memorial Hospital (KVMH), and The Kaua’i Region Clinics, which consist of The Clinic at Waimea, The Clinic at Port Allen, The Clinic at Kalāheo, The Specialty Clinic at Kalāheo, Urgent Care at Po’ipū, The Clinic at Līhu’e, and The Clinic at Kapa’a are all part of the Kaua’i Region, Hawai’i Health Systems Corporation (HHSC), a public benefit corporation of the State of Hawai’i.

The Data Processing/Information Technology (IT) department is responsible for the overall evaluation, planning, analysis, development, improvement, and support of the Kaua’i Region’s information technology systems and tools.

JOB FUNCTIONS: We are actively seeking for a passionate, enthusiastic, and experienced individual to join our growing ‘ohana as our Information Technology (IT) Specialist I- IV (EHR Specialist) (Regional). As the IT Specialist, you will be responsible to coordinate, facilitate, and assist with the development, ongoing maintenance, evaluation, and optimization of a region-wide electronic health records system. Responsibilities also include direct support to Kaua’i Region clinicians (physicians, nurses, pharmacists, ancillary and other interdisciplinary team members) in their use of our EHR system; competency validation; evaluating and optimizing internal workflows; and serving as a liaison between our EHR system and EHR vendor to communicate necessary technical enhancements and troubleshooting issues. This IT Specialist will also be responsible to engage, facilitate, and encourage collaboration among facilities/SMEs and end users to accomplish these outcomes. The position may be required to work shifts, weekends, holidays, irregular hours, and long hours and may require travel to each facility, and clinic, and off-island travel for training or education on the EHR systems. This position reports administratively to the IT Systems Manager I (Regional), or its designee.

BENEFITS:

13 paid holidays each year (14 during election years)
21 paid vacation days per year
21 paid sick days per year
Employee Assistance Program (EAP)
Medical, dental, vision, and prescription plans
Retirement and Deferred Compensation plans
Potential eligibility for various Student Loan Repayment & Scholarship Programs

MINIMUM QUALIFICATIONS REQUIREMENTS

To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience are credited based on a 40-hour workweek. All applicants are required to provide evidence of all applicable education, licenses, and certifications.

Education: Graduation with a bachelor’s degree from an accredited (4) year college or university. Major coursework in Information Systems, Computer Science, or a closely related field.

Specialized Experience: Progressively responsible work experience in information technology which involved systems analysis, design, programming, security and access management, database design, management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, and web or network infrastructure equipment. The work must have demonstrated
knowledge and understanding of information technology principles, methods, techniques, and practices; computer hardware, software, and peripheral equipment; and personal computer, server, mini, and/or mainframe operating systems:

CLASS TITLE	REQUIRED YEARS OF SPECIALIZED EXPERIENCE
Information Technology Specialist I	0
Information Technology Specialist II	1/2
Information Technology Specialist III	1-1/2
Information Technology Specialist IV	2-1/2*

*For the IT Specialist IV and higher levels, at least one year of the required specialized experience must have been at the fully competent level comparable to the IT Specialist III level.

Work experience with Cerner Community Works Electronic Health Records system as a subject matter expert (SME) preferred.

Certification: None required.

DESIRED SKILLS & ABILITIES

In addition to those skills and abilities possessed, the employee should be able to initiate and maintain working relationships with members of all staff and agencies affiliated with the hospital. Demonstrated ability to work with and through others to accomplish projects on schedule; work with and develop positive relationships with individuals of diverse backgrounds and experiences to accomplish a shared goal; ability to facilitate individuals/groups towards shared goals; and resolve conflicts and differences in a positive, collaborative manner respecting differences. Openness, eagerness, and willingness to change current processes, and implement evidence-based practices. Personal and professional flexibility to deal with multiple deadlines, changing priorities, and collaboration with multiple stakeholders; excellent written and verbal communication skills; willingness to learn new technologies and incorporate technology into practice (clinical practice, workflow improvement, and operational improvements).

HEALTH & PHYSICAL REQUIREMENTS

Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.

COMPANY DESCRIPTION

Join our dynamic team at HHSC Kaua’i Region, where we are proud to offer a comprehensive range of healthcare services at our critical access hospitals – KVMH and SMMH. From full-service emergency departments to specialized surgeries, family and internal medicine, intensive care, obstetrics and gynecology, pediatrics, and a range of ancillary services, and more, we are dedicated to providing quality, accessible, compassionate care to our community. With locations across Kaua’i, including outpatient clinics and urgent care facilities, we strive to make healthcare accessible to all. As part of the Hawai’i Health Systems Corporation, we uphold values of excellence, transparency, accountability, integrity, and teamwork. Join us as we work together to deliver exceptional care and make a positive impact in the lives of those we serve.

*CB

To apply for this job email your details to aacob@hhsc.org

HOW TO APPLY: Please complete our HHSC Employment Application even if you are submitting your resume. Once complete, you may either email your application and any other relevant documents directly to Kauai Recruitment at kauaijobs@hhsc.org or mail them to our address listed below with an attention to our Human Resources Department.

For any inquiries, please contact us at:

HHSC- Kauai Region Human Resources 4643 Waimea Canyon Drive, Waimea, HI 96796 KVMH: (808)338-9425 | SMMH: (808)823-4116 KVMH Fax: (808)338-9286 | SMMH Fax: (808)823-4179 Email: kauaijobs@hhsc.org

Recruitment posting are continuous until needs are met
All job vacancies will be posted for a minimum of ten (10) calendar days
We are an Equal Opportunity Employer

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment will be required to become a Hawaii resident within a reasonable time from hire.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Please complete and submit our HHSC Employment Application. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with the hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications received for positions with "Continuous Recruitment Until Needs are Met" will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Contact Information

The Kauai Regional Office of the Hawaii Health Systems Corporation is located at Kauai Veterans Memorial Hospital, 4643 Waimea Canyon Road, Waimea, HI 96796. For employment opportunities, please click on this link. For additional information, call SMMH:(808)823-4116 or KVMH:(808)338-9425 or e-mail kauaijobs@hhsc.org

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT SMMH:(808)823-4116 or KVMH:(808)338-9425 (TTD/TTY) OR EMAIL kauaijobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.