OFFICE ASSISTANT IV (REGIONAL) #60358 (KAUAI-KR459)

Temporary
HHSC Kaua'i Region
Posted on July 2, 2024

JOB DESCRIPTION

DATE POSTED: July 02, 2024 ***Updated on August 15, 2024***

POSITION TITLE: OFFICE ASSISTANT IV (REGIONAL)

STATUS: Full-Time | Temporary WITH Benefits (1.0 FTE)

SALARY: $3,354 per month | SR10 | BU03

LOCATION: This is a regional position that is located in the Dietary/Nutritional Services department of the Hawai’i Health Systems Corporation (HHSC) Kaua’i Region, a public benefit corporation of the State of Hawai’i. HHSC Kaua’i Region consists of Kaua’i Veterans Memorial Hospital (KVMH) and Samuel Mahelona Memorial Hospital (SMMH), both critical access hospitals; The Kaua’i Region Clinics; and its affiliates.

The Dietary/Nutritional Services department prepares and serves meals to patients/residents, inclusive of special diets; prepares meals for and operates staff dining room; provides dish washing and cleaning services; maintaining sanitation and infection control in the dietary department; maintaining food storage and control; maintains dietary records; provides staff development and education; maintains diet manual; and submits budgetary requirement for unit.

JOB FUNCTIONS: The Office Assistant IV (Regional) is responsible for performing a wide range of clerical functions where some originating and planning of work are called for. Some decision making is required because problems are often not covered by standard instructions or established techniques, systems, or procedures. There are also frequent requirements for intense work activity and information, which is restricted to specific persons, which may include information on planned changes in internal operations and policies, procedures, and contemplated personnel actions. There is regular contact with others within and outside the department in which tact is required, and the employee assumes responsibility for harmonious relationships. The position will perform moderately complex to highly complex clerical functions in product ordering, records management and data input services, as well as, relief cashiering duties for the department. The position will maintain payroll records assuring that time sheets are appropriately completed, assists the department with clerical tasks and record keeping and performs other duties as assigned. The position will also assist with the organization’s catering services program. The Office Assistant IV (Regional) may be required to travel to and from the different facilities within the region as needed.

The Office Assistant IV (Regional) reports to the Regional Director of Nutrition and Food Services Operations (RDNFSO), position no. 109829, or its designee.

MINIMUM QUALIFICATION REQUIREMENTS

To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience may not be gained concurrently. In addition, qualifying work experiences are credited based on a 40-hour workweek. All applicants are required to provide evidence of all applicable education, licenses, and certifications.

Education: None required.

Licensure: Active, valid State of Hawai’i type# 3 driver’s license preferred.

Certification: None required.

Basic Experience: Six (6) months of work experience which demonstrated knowledge of English grammar, spelling, arithmetic; ability to read and understand oral and written instructions; write simply and directly and compare words and numbers quickly and accurately.

Clerical Experience: Two (2) years of work experience which involved performance of a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment and technologies.

Supervisory Aptitude: Applicants must be able to demonstrate aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects; by serving as a group or team leader, or in similar work in which opportunities for demonstrating supervisory capabilities exist; by completion of training courses in supervision accompanied by application of supervisory skills in work assignments; or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Keyboarding/Computer Skill Requirement: keyboarding proficiency and/or the ability to use computers and word processing and/or other software applications.

DESIRED SKILLS

Knowledge of: Correct English grammar, spelling, punctuation, word usage and arithmetic; office practices and procedures; and operation and maintenance of common office appliances and equipment; computers and software programs such Microsoft Office applications. For positions with supervisory responsibility, knowledge of the principles and practices of supervision.

Ability to: Plan and carry out a wide range of clerical functions, including various highly complex assignments; maintain an effective work pace under periodic deadlines; read and understand oral and written instructions; write simply and directly, compare words and numbers quickly and accurately; perform arithmetic computations; operate and maintain office appliances and equipment; compose routine correspondence and other similar material; understand, interpret, and apply pertinent policies, procedures, laws, rules and regulations; speak simply and directly, including occasionally speaking to groups as well as individuals; and deal with others in a tactful and polite manner; for some positions, operate an automobile and/or supervise the work of others; communicate and deal tactfully, respectfully with others; strong customer service skills; interact and communicate with hospital staff, patients, visitors, family members, physician, other health care organizations, HHSC and the community; collect and use information to make sound judgements within the scope of responsibilities; prioritize, manage, take direction, and exemplify outstanding customer service behavior; carry out a variety of standard office clerical procedures learn and apply pertinent statutory provisions, rules, instructions furnished in writing, oral, diagrammatic, or schedule form; make rapid and accurate arithmetic computations and count cash accurately.

HEALTH & PHYSICAL REQUIREMENTS

Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.

COMPANY DESCRIPTION

Join our dynamic team at HHSC Kaua’i Region, where we are proud to offer a comprehensive range of healthcare services at our critical access hospitals – KVMH and SMMH. From full-service emergency departments to specialized surgeries, family and internal medicine, intensive care, obstetrics and gynecology, behavioral health, pediatrics, and a range of ancillary services, and more, we are dedicated to providing quality, compassionate care to our community. With locations across Kaua’i, including outpatient clinics and urgent care facilities, we strive to make healthcare accessible to all. As part of the Hawai’i Health Systems Corporation, we uphold values of excellence, transparency, accountability, integrity, and teamwork. Join us as we work together to deliver exceptional care and make a positive impact in the lives of those we serve.

BENEFITS

Join our ‘ohana and experience a comprehensive benefits package that goes beyond just compensation. Our organization is dedicated to nurturing the well-being of our colleagues and the community we serve. For eligible employes, we offer a selection of health plans, including medical, prescription, dental, and vision coverage. Secure your future with automatic enrollment to our Employees’ Retirement System plan, and take advantage of the IRC 457 deferred compensation plan for additional financial peace of mind. We understand life’s uncertainties, which is why we provide fully paid term life insurance, workman’s compensation, and temporary disability insurance. Our Employee Assistance Program is designed to support you and your family through any of life’s challenges. Enjoy time off with thirteen (13) days (104 hours) paid holidays, extending to fourteen (14) days (112 hours) during election years, and a generous allotment of twenty-one (21) paid vacation and sick days, or 168 hours, annually. We also support your continued growth and furthering your education through our Student Loan Repayment & Scholarship Programs. Discover more about how we care for our team at our benefits page.

*NOTE: The compensation for paid holidays, vacation time and sick leave is based on a full-time equivalent (FTE) status for 8-hour workdays. If an employee’s FTE status is less than 1.0, the accrual of these benefits will be adjusted accordingly.

*CB

To apply for this job email your details to cguirao@hhsc.org

HOW TO APPLY: Please complete our HHSC Employment Application even if you are submitting your resume. Once complete, you may either email your application and any other relevant documents directly to Kauai Recruitment at kauaijobs@hhsc.org or mail them to our address listed below with an attention to our Human Resources Department.

For any inquiries, please contact us at:

HHSC- Kauai Region Human Resources 4643 Waimea Canyon Drive, Waimea, HI 96796 KVMH: (808)338-9425 | SMMH: (808)823-4116 KVMH Fax: (808)338-9286 | SMMH Fax: (808)823-4179 Email: kauaijobs@hhsc.org

Recruitment posting are continuous until needs are met
All job vacancies will be posted for a minimum of ten (10) calendar days
We are an Equal Opportunity Employer

QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.

MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted. Applications will be kept active for six (6) months.

CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be eligible to work in the U.S. and at the time of appointment will be required to become a Hawaii resident within a reasonable time from hire.

VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

PHYSICAL/MENTAL REQUIREMENTS: Applicants must be able to physically and mentally perform efficiently the duties of the position. Qualified applicants with disabilities who can perform the essential functions of the advertised position are encouraged to apply. The Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodation should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be conditioned on the results of a complete physical examination, which includes a drug screening. For certain job categories, applicants may be referred to an HHSC-designated physician, rather than the applicant’s personal physician of choice. The cost for all physical examinations, except the cost for the drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation. The Hawaii Health Systems Corporation shall bear the cost of the drug screening.

CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically and any associated costs may be borne by the applicant. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.

HOW TO APPLY: Please complete and submit our HHSC Employment Application. Only applicants that have been through a Human Resources (HR) applicant screening process will be considered for an interview with the hiring manager. Applications for announcements with a deadline date must be on file no later than the last day to file applications. Applications received for positions with "Continuous Recruitment Until Needs are Met" will be accepted as long as there are vacancies. Inactive/filled announcements will be taken off the HHSC website.

STEPS TO AN ADMINISTRATIVE REVIEW, SUBSEQUENT APPEALS: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include 1. The job title(s) and recruitment number(s), 2. the specific reason(s) you are requesting the review noting if there is a statute or rule violation, and 3. any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Complaint and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.

Contact Information

The Kauai Regional Office of the Hawaii Health Systems Corporation is located at Kauai Veterans Memorial Hospital, 4643 Waimea Canyon Road, Waimea, HI 96796. For employment opportunities, please click on this link. For additional information, call SMMH:(808)823-4116 or KVMH:(808)338-9425 or e-mail kauaijobs@hhsc.org

PERSONS WITH DISABILITIES MAY CONTACT THE RECRUITMENT OFFICER AT SMMH:(808)823-4116 or KVMH:(808)338-9425 (TTD/TTY) OR EMAIL kauaijobs@hhsc.org TO DISCUSS SPECIAL NEEDS IN APPLYING.