***IMMEDIATE VACANCIES ARE LOCATED IN THE FOLLOWING AREAS***
Kaua’i Veterans Memorial Hospital – Waimea, Kaua’i, HI
- #59048 – Permanent / Full-Time (1.0 FTE) – posted 09/09/2021
Samuel Mahelona Memorial Hospital – Kapa’a, Kaua’i, HI
- None at this time.
***Possession of specific certifications and level of experience may be required for certain positions. See below minimum qualification requirements***
JOB TITLE: PATIENT ACCOUNT REPRESENTATIVE II
RECRUITMENT NO.: KAUAI -KR246
JOB LOCATION: HHSC Kaua’i Region
SALARY: $3,295/month at 1.0 FTE (SR13 ; BU03/BU63)
JOB FUNCTIONS: These positions are located in the Patient Financial Services Section of Kaua’i Veterans Memorial Hospital (KVMH). KVMH, Samuel Mahelona Memorial Hospital (SMMH) and the Kaua’i Region Clinics are all part of the Kaua’i Region, Hawai’i Health Systems Corporation, a public benefit corporation of the State of Hawaii operating statewide.
The Patient Account Representative performs clerical duties in connection with credit and collection activities, involving Kaua’i Region Clinic accounts by submitting claims to third party payors, may communicate with patient or responsible party, following up on outstanding claims, investigating problem accounts, and entering payments. These positions are subject to work on weekends and holidays. The Patient Account Representatives report directly to the Patient Financial Services Manager II, position no. 55326, or its designee.
MINIMUM QUALIFICATION REQUIREMENTS
To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience are credited based on a 40-hour workweek.
Education: High school diploma or equivalent.
General Experience: Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment; and ability to deal effectively with others in eliciting information and providing service.
Specialized Experience: One (1) year of work experience performing medical billing and collections in a hospital, long term care facility, outpatient clinic or clinic setting; interviewing patients and/or responsible persons to secure financial information, arranging for method of payment and extension of credit, and determining financial status; reviewing accounts for delinquent payments and contacting payer to seek payment.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Applicants must be physically able to perform, efficiently and effectively, the essential duties of the position which typically require the ability to read without strain printed material the size of typewritten characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily.
Mental/Emotional Requirements: All applicants must possess emotional and mental stability appropriate to the job duties and responsibilities and working conditions.
COVID-19 VACCINATION REQUIREMENT
COVID-19 vaccination is a condition of employment for Hawaii Health Systems Corporation. After receiving a conditional offer of employment, all prospective new HHSC employees are required to be fully vaccinated against COVID-19. New employees are required to provide confirmation of their full vaccination status by presenting their CDC vaccination card or VAMS Certificate prior to their start date.
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