Patient Portal

Portal Tutorials

To be eligible for a HHSC Kauai Region HealtheLife Patient Portal account, you must:

  • be a registered patient of the HHSC Kauai Region (Hospital or Outpatient Services/Clinics)
  • provide a valid email address; proxies will also need a separate email address to access the patient’s account (example :  Proxy for a minor)**
  • provide a valid U.S. Address

If you would like to create a portal account, please click here and follow the “sign-up” (self-registration) directions in the queue. 

Your HealtheLife Patient Portal can:

  • Access Your Health Record
    • Allergies
    • Procedures
    • Lab Results
    • Immunizations
  • View and Download Visit Summaries (Clinic and Hospital)
    Note: Summaries must be starting from February 1st, 2019 (clinic) and July 1st, 2019 (hospital); as these reflect the start dates of the new electronic health record vendor
  • Message Your Doctor, Privately and Securely
    Send non-urgent health-related messages to your doctor
  • Appointments
    Request non-urgent appointment with your doctor that is best for you
  • Education
    Receive and search for educational materials
  • Demographic Information
    Request to update demographic information


HealtheLife Patient Portal

Download the HealtheLife mobile app to access your records on the go!

The following browsers are recommended for viewing and using your patient portal to ensure the best possible experience:
Apple Safari
Google Chrome
Microsoft Edge
Mozilla Firefox

**Effective June 1, 2022, in order to comply with HIPAA standards and the State of Hawaii Rules for Minors and protecting sensitive information (minors 14-17 years of age), proxy access view to the minor’s HealtheLife Patient Portal will be limited to family history and immunizations only. Parents / or proxies can complete a Release of Information (ROI) request for the minor’s medical records by contacting the Health Information Department at 808-240-2793 for Clinic records and at 808-240-2786 for Hospital records. 

To request an appointment, please log-in to your portal account and click on the Appointments.

You can access your medical records for any visit you had with HHSC Kauai Region Health Care Facilities (KVMH, SMMH, and The Clinics) since February 1, 2019 (clinic) and July 1, 2019 (hospital).  If your visit was prior to these dates, please submit a completed Authorization for Use and Disclosure of Health Information and mail to:

KVMH-HIM Department
P.O. Box 337
Waimea, Hawaii   96796

Additionally, your portal provides you with the following key benefits:

  • Providing access to personal health information 24 hours a day, 7 days a week
  • Empowering you engage more with your own care
  • Provide you with timely access to your results
  • Enabling electronic access to discharge information

If you have any issues with accessing your HealtheLife Patient Portal, please contact the 24-hour Cerner Portal Support at 1-877-621-8014.

Note:  Your patient portal is compatible with the following screen readers: Google Android screen readers, Apple Voice Over, Microsoft Windows Narrator.

If you are aware of an application to review health information other than HealtheLife, you can reach out to the application’s developer and direct them to: https://code.cerner.com/

From there the developer can take the necessary steps to make their application available for use at HHSC Kauai Region Facilities (Hospitals and Clinics).

HHSC-Kauai Region Facilities are dedicated to helping you improve your overall health care experience by providing convenient resources to help you better manage your health.