JOB DESCRIPTION
DATE POSTED: April 06, 2023 ***Updated on November 9, 2023***
POSITION TITLE: INFORMATION SYSTEMS SPECIALIST IV
STATUS: Permanent | Full-Time (1.0 FTE)
SALARY: $5,076 per month | SR22 | BU13
LOCATION: This position is located in the Information Technology (IT) department at Waimea, Kaua’i, Hawai’i at Kaua’i Veterans Memorial Hospital (KVMH) of the Hawai’i Health Systems Corporation (HHSC) Kaua’i Region. KVMH, along with Samuel Mahelona Memorial Hospital (SMMH) and The Kaua’i Region Clinics, which consists of The Clinic at Waimea, The Clinic at Port Allen, The Clinic at Kalāheo, The Specialty Clinic at Kalāheo, The Clinic/Urgent Care at Po’ipū, and The Clinic at Kapa’a, are all part of a public benefit corporation of the State of Hawai’i.
The IT department is responsible for providing overall planning, analysis, development, improvement, and evaluation of the Kaua’i Region’s information technology systems; provides for integrated, computer-assisted recording, classifying, summarizing, transmitting, storing, and retrieving of clinical and management information.
JOB FUNCTIONS: The Informational Systems Specialist (ISS) IV serves as a systems/ancillary analyst and as the liaison between the IT department and the users of the automated systems of the Kaua’i Region facilities. This position is with the Network/System group of the IT department of the Kaua’i Region. This position will be assisting in implementing and supporting ancillary systems such as PACS (Picture Archiving and Communication System), patient monitors, and other medical devices that will be incorporated to our network or interfaced/integrated to our system. The ISS IV will be responsible for the maintenance and documentation of existing and new ancillary systems; will work collaboratively with the ISS V (Network/systems) in maintaining the IT parameters of the nurse call systems. The incumbent of this position will also provide leave coverage for other members of the IT team of the region.
The ISS IV reports to the Information Technology Manager I (Regional Supervisor) position no. 57592, or its designee.
BENEFITS:
- 13 paid holidays each year (14 during election years)
- 21 paid vacation days per year
- 21 paid sick days per year
- Medical, dental, vision, and prescription plans
- Retirement and Deferred Compensation plans
- Loan Repayment & Scholarship Programs
MINIMUM QUALIFICATION REQUIREMENTS
To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experience are credited based on a 40-hour workweek. All applicants are required to provide evidence of all applicable education, licenses, and certifications.
Education: Graduation with a Bachelor’s degree from an accredited four (4) year college or university. Major coursework in Information Systems, Computer Science, Business Administration, or a closely related field is preferred.
Licensure: None required.
Certification: None required.
Specialized Experience: Two and one half (2 ½) years of specialized experience in computer systems analysis which involved the analysis, design, development, documentation, and implementation of computer systems and networks.
Preferred Experience:
Two (2) years specialized experience in hospital computer systems, which involves defining users’ and business requirements, analysis and design of network/hardware solutions, evaluation and implementation of systems and networks.
One (1) year in a healthcare or healthcare support facility.
Experience preferred includes experience and basic knowledge in the following environment and systems:
- LAN and WAN environment with Server 2003/2008, Exchange, and other network related tools for systems and network administration are utilized;
- LAN/WAN environment where coordination with corporate office and other regional offices is required.
- High level of competency with the installation of wiring, network equipment, servers, workstations, MS Office applications and working knowledge of PC business applications and database programs.
- General MS Office Professional Application software – Word, Excel, PowerPoint, Access, Outlook.
- General support applications – MS Project. VISIO.
- Other applications – Communications. Hospital specific applications.
Preferred hands-on experience in the following activities:
- Hardware selection and implementation process – from RFP to system implementation and follow up project/system evaluation.
- Systems – bandwidth assessments, implementation, test, cutover, and evaluation.
- Experience and a high level of competency in PCs including hardware configuration and installation.
- Experience in business writing for creation of policies, procedures, training materials, operations manuals, technical documentation, newsletters, and other I.T. associated documents.
- Experience training computer users of all levels of expertise.
DESIRED SKILLS & ABILITIES
Knowledge of: Principles, and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; planning, organizing, prioritizing, and evaluating programs/projects; principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.
Ability to: take action with limited guidance in agreed to areas of responsibility in a calm and rational manner, particularly where the service delivery requirements must be maintained in a time sensitive situation; advise others on pertinent technical and/or non-technical matters; plan efficient layouts, work flow procedures and processes and then integrate these into a complete data, processing systems plan.
Analytical skills related to solving problems in time critical situations, particularly where relations must be maintained with potentially difficult systems users.
Interpersonal skills at a level to function well in a wide range of administrative, management and patient care environments and maintain a strong image of professional discipline.
HEALTH & PHYSICAL REQUIREMENTS
Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation.
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